Returns & Exchanges
At iniBuilds Store, we strive for complete customer satisfaction with every purchase. If you are not entirely happy with your order, our streamlined returns process ensures you can request a refund or exchange within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized courier location, keeping your tracking receipt for reference.
- 4.Receive Your Refund
Once our quality control team inspects and approves the returned goods, your refund will be processed to your original payment method within 5-7 business days.